Airtel Tribe is your one-stop shop for all retailers, designed to streamline customer service and manage your own account with Airtel seamlessly. With the Retailer Tribe App, you can efficiently handle a variety of customer services, including new customer registration, editing existing customer details, SIM SWAP, Mobile Number Portability (MNP), airtime and bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers for other retailers.

The app also empowers you to manage your Airtel account with ease. You can view and edit your profile, check and update your stock, request or buy new stock, view your sales hierarchy, reset AM/EVD pins, unlock your account, apply for agent loans, and conduct banking services directly from your account. Additionally, the application provides a comprehensive view of your transaction history, commissions earned, and your performance on Airtel services. This enables you to perform self-service tasks and submit service requests to Airtel effortlessly. The app also supports the listing of key training notes, surveys, and manages digital notices for retailers.

Available in both English and French, the Airtel Tribe app caters to Airtel Africa's operations, making it simple to use and essential for boosting business productivity among retailers.

What's New in the Latest Version 2.28.0

Last updated on Oct 9, 2024

Minor bug fixes and improvements. Install or update to the newest version to check it out!